The Coral

PRIVACY POLICY

PRIVACY POLICY

This Privacy Policy (“Policy”) applies to the use and processing of personal information collected and used by thecoral.com.br and BRIC Group, the developer of The Coral resort, and encompasses our commitment to protecting your personal data. 

This Policy gives you, the individual, control over how your personal information is processed. You may be sure that your personal information will not be processed in any way that is incompatible with this Policy. 

By using thecoral.com.br website and providing personal information you agree to the collection, use and sharing of that information as set out in this policy.

THIS POLICY PROTECTS YOUR PRIVACY BY INFORMING YOU ABOUT:

The kind of personal information we collect about you through thecoral.com.br; 
The way we collect that information;
The purpose of collecting that information;
The use we make of that information;
Your choices and how you can limit its use and disclosure.

WITH THIS POLICY YOU HAVE THE CHOICE:

On whether and how personal information you provide is used (if the use isn’t the one you usually gave your information for); 

and On whether and how a third party uses certain personal information you provide (if the use isn’t the one you usually gave your information for).

THIS POLICY ASSURES YOU THAT BRIC GROUP THROUGH THECORAL.COM.BR:

Takes the necessary precautions to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction; 

Implements the correct policies and procedures to ensure that your personal information is stored only for the purposes for which it has been obtained; 

Uses the correct measures to ensure we have accurately and completely recorded the personal information provided by you; 

Provides you with access to your personal information as well as procedures for correcting or changing that information if necessary. Ensuring accountability to individuals who believe that thecoral.com.br has not complied with the principles laid out in this policy.

THE INFORMATION WE COLLECT DIRECTLY FROM YOU

The only personal information we collect about you is the information you give us directly. You provide us with personal information by registering on the website, via phone or email or other ways you give us information directly. Examples of the type of personal information we may collect from you are your name, telephone number, email address, location (e.g. country, postal address), date of birth, etc.

THE INFORMATION WE COLLECT WHEN YOU VISIT OUR WEBSITE AND ONLINE ADS OR PROMOTIONS

When you view Thecoral.com.br and our online advertisements and promotions, we use cookies and other similar technologies from third party advertisers. This technology automatically collects information about aspects such as the device you’re using, links you click on and open, your web browser, your operating system, IP address, web pages you view, emails you open from BRIC Group etc.

INFORMATION ABOUT ADVERTs AND COOKIES

We may place or recognize a unique “cookie” on your hard drive. This allows us to use information about your visits to this and other websites so that we can measure advertising effectiveness and also enhance your experience. Please note that this type of cookie never collects personal information about you such as your name, address, email address or telephone number. More information about cookies can be found below.

THE REASON WE COLLECT PERSONAL DATA

Our principal reason for collecting personal data is to allow us to get to know you. We use the information to offer you with products, offers and services relevant to your interests. We also use it to show advertisements, promotions or other content that may be of interest to you. 

This website is in the business of promoting the resort and property at The Coral Resort in Northeast Brazil. So that we can offer you a first-class service, it’s vital that we need to understand you, our customer, and your needs. 

The main way we understand our customers is through the information you provide when you sign up to any of our services. This information ranges from basic contact details (e.g. your email address) to details of the specific property you’re interested in. 

When you have signed up for our services, we may get in touch to help you with your enquiry, technical questions you may have about services provided by us, or any other matter relating to those services. These communications are vital to our relationship with you and mean that we can provide you with the quality services you need. 

For in-house operational and quality assurance purposes, we record if and how you use the information and services we provide. Examples of the ways we do this include recording site traffic patterns and maintaining log files of users’ access to site files.

INFORMATION ABOUT THIRD PARTY ADVERTISING AND COOKIES

We use information about you to monitor and improve our business operations. Using this information also ensures we:

  1. account to you in the correct way.
  2. administer your account according to your agreements with us.
  3. perform the services you have requested in the correct way.

The information we collect also means we can monitor and improve our internal operations in addition to improving users’ experience of thecoral.com.br. An example of how we do this is when we correlate information about website traffic with data about an individual user. The resulting data tells us how much our customers use certain parts of the website and allows us to improve it to meet the requirements of as many of our customers as possible. Another example is when we break down overall usage statistics according to customers’ domain names, browser types, and MIME types. We do this by reading the information from the browser string (information contained in every user’s browser). 

Another example of our use of information to improve users’ experience of thecoral.com.br is our reliance on cookie files. We use them to make access to our website and service easier for users. A cookie file is a small data file that some websites write onto your hard drive when you visit them. A cookie file may contain information such as a user ID that the site uses to track the pages on the website you have visited. However, a cookie only contains personal information if you have provided it. A cookie cannot read data from your hard disk or read cookie files created by other sites

We use cookies to monitor user traffic patterns (as explained above) when you register for thecoral.com.br services. When you register, we may use a cookie to store a unique, random user ID. We use this ID to identify you anonymously in our database and to track the pages you visit on our website.

If your browser settings have been set up to warn you before you accept a cookie, you will receive the warning message with each cookie. You may refuse to accept cookies by turning them off in your browser, but note, however, that thecoral.com.br may need a cookie for access. 

The following are examples of third party advertisers and other marketing service providers that may collect your personal data: Google through Analytics and Adwords; Social media platforms such as Twitter, Instagram, Pinterest, Facebook and LinkedIn; Yahoo; Bing; lead capture forms through zapier.com; and email marketing providers such as Mailchimp.

WHAT WE DO WITH YOUR INFORMATION

When you provide your information, we have a commitment to ensure that your information is secure. To do this, we have procedures in place to safeguard all your personal data. We process and store your information in house within the BRIC Group company offices on secure servers. We usually store your data in the office closest to your location, ascertained by the information you have provided us.

KEEPING PERSONAL DATA

Any personal data we hold for marketing and service update notifications is kept by us until you notify us that you no longer wish to receive this information. To notify us that you no longer wish to receive it, please email us at privacy@thecoral.com.br 

We keep your personal information for as long as we need to to fulfil the purposes it was collected for, as explained in this Policy. The period of time extends to the purposes of satisfying any legal, accounting, or reporting requirements, unless a longer period is required or permitted by law.

WHO WE SHARE YOUR INFORMATION WITH

No one. We never share your personal information with any third parties. No third-party providers have access to your data stored by us, unless specifically required by law.

OUR ACCOUNTABILITY TO YOU

We respect and value our customers’ security and privacy. We adhere to strict security procedures for storing and disclosing personal information in order to prevent unauthorized access. Personal data is held on our databases for contacts and administration because of work we have undertaken or are currently carrying out, or because we believe that customers may be interested in receiving communications from us about our business and services. To this end, we hold client contact details and the history of our relationship with the client. This means we can manage our client relationships effectively and target specific items of interest so that you do not receive unwanted communications. If you no longer wish to receive email or other communications from us you can request this at any time by email to privacy@thecoral.com.br or by clicking on the unsubscribe links included in all our email communications. As well as the privacy protections that we provide as a company, our employees are also independently responsible for ensuring compliance with this Policy, as described below.

OUR EMPLOYEE ACCOUNTABILITY

We authorize access and handling of personal information only to those Coral Resort and BRIC Group employees who have a legitimate business reason to do so. We prohibit unauthorized access or use of such information by a Coral Resort or BRIC Group employee and it constitutes grounds for disciplinary action. In addition, our information management systems are configured so that they block or stop employees from accessing information that they do not have authorization to access.

YOUR PERSONAL DATA AND YOUR RIGHTS

Under data protection laws you have certain regarding your personal data. If you believe that any aspect of personal data we hold is incorrect or incomplete, you may request to see this information, change it or have it removed. If you wish to do this, please contact us at privacy@thecoral.com.br If you have a complaint about how we have handled your personal data, please contact us at privacy@thecoral.com.br. We take all complaints seriously and will look into yours and work with you to resolve it.

NOTIFICATION OF CHANGES

We post any changes to this Policy 30 days before they come into effect. This ensures that you always know what information we collect, how we use it, and under what circumstances, if any, we disclose it. It is your responsibility to periodically check our website for changes to this Policy. By continuing to use the service you agree to any such changes. You may opt out of any posted change to our collection, use or disclosure of your personal information by sending an e-mail to privacy@thecoral.com.br. Should you have any questions regarding this Policy, please contact privacy@thecoral.com.br

DEFINITIONS

In these terms and conditions: “This website” means our presence on the Internet; “our”, “we” and “us” means thecoral.com.br and BRIC Group and, where applicable, its officers, employees and authorized agents; and “you” and “your” refer to any individual, company or business to whom we provide services by means, including but not limited to, telephone, face-to-face contact, postal correspondence, electronic mail or via our website thecoral.com.br herein referred to as the website.

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